For questions and remarks, please check our FAQ first to see if there is an answer to your question.

If you cannot find your answer, send us a message through the contact form. You will receive a copy of your message in your own inbox in a few minutes, and we will try to answer within a day.


Q: I have ordered a ticket and paid, but haven’t received anything yet.
A: This may take anywhere between several seconds up to several minutes. Please drop us a message through the contact form, providing us the name on the ticket, and when and how you paid for it.

Q: I have canceled my payment, and now I seem unable to complete the payment.
A: You can prompt a new payment, as soon as the previous one has timed out. This may take up to one hour, after that you can try again.

Q: I have lost my username and/or password.
A: Use this link:

Q: Where do I book a room for the Theaterhotel Almelo?

Q: I have a question regarding the hotel or the rooms.
A: Please contact the hotel in such matters, and not us.

Contact Form

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    Stichting Nishi

    Noorder Emmakade 29, 2012 GB Haarlem, Nederland

    KvK-number 52936325

    Phone (only for emergencies) 0638087651